About Synergy - Accident Repair Services

The Synergy national network of Kitemark accredited bodyshops offers a real alternative solution to insurers, brokers, accident managers and fleets. In February 2009 we began a pilot with our first work provider we now have five volume clients delivering accident repair work across our network. We are being approached weekly to create national proposals for claims management.

As a group we are flexible enough to create bespoke propositions depending on each individual client’s requirements. The breadth of our capability covers:

First notification of loss through to full claims management
24-hour call centre
True national coverage
High quality, safe repairs conducted to the Thatcham BSI Kitemark Standard (PAS125)
Centralised billing
Network management
Reduced cycle times
Web-based repair progress reports and detailed management information
Cost removed from the claims process and claims inflation prevented
Total customer satisfaction and retention
Third party handling and capture

Our national call centre partner - EMR Insurance Services Ltd – can handle large volumes of incoming work and distributes by postal code area / vehicle requirement to the appropriate network repairer. Synergy administrates the repair process on behalf of the client.

If you are interested in how we can help manage your accident repairs and reduce your claims costs, contact us today for a tailored proposition.